Terms of Service
Last updated: December 15, 2025
Agreement to Terms
Welcome to TrinityHQ. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our services.
If you do not agree with any part of these Terms, you may not access our services. These Terms apply to all visitors, users, and others who access or use our services.
Services Overview
TrinityHQ provides technology development, e-commerce solutions, content & media production, and related digital services ("Services"). Our Services include:
- Website and application development
- E-commerce platform setup and management
- Content creation and media production
- AI integration and automation services
- Digital strategy and consulting
- Technical support and maintenance
User Responsibilities
By using our Services, you agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Comply with all applicable laws and regulations
- Not use our Services for any unlawful purpose
- Not interfere with or disrupt our Services
- Not attempt to gain unauthorized access to our systems
Prohibited Activities
You may not use our Services to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit malicious code or viruses
- Harass, abuse, or harm others
- Engage in fraudulent activities
Payment Terms
Fees and Billing
Payment terms are established in individual service agreements. General terms include:
- Fees are quoted in USD unless otherwise specified
- Payment is due according to the agreed schedule
- Late payments may incur additional charges
- All fees are non-refundable unless otherwise stated
Refund Policy
Refunds are evaluated on a case-by-case basis. Contact us at info.trinityhq@gmail.com to discuss refund requests.
Intellectual Property
Our Content
All content, features, and functionality on our website and in our Services, including but not limited to text, graphics, logos, and software, are owned by TrinityHQ and protected by international copyright, trademark, and other intellectual property laws.
Client Content
Content created specifically for clients becomes the property of the client upon full payment, unless otherwise agreed in writing. You grant us a license to use client-provided materials for the purpose of delivering Services.
Service Modifications and Termination
We reserve the right to:
- Modify or discontinue Services at any time
- Refuse service to anyone for any reason
- Terminate or suspend accounts for violations of these Terms
We will provide reasonable notice of significant changes or terminations when possible.
Warranties and Disclaimers
Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:
- Services will be uninterrupted or error-free
- Defects will be corrected
- Services are free from viruses or harmful components
- Results obtained from Services will be accurate or reliable
Limitation of Liability
To the maximum extent permitted by law, TrinityHQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, revenue, or data
- Business interruption
- Loss of goodwill or reputation
- Cost of procurement of substitute services
Dispute Resolution
Any disputes arising from these Terms or our Services shall be resolved through:
- Good faith negotiation between parties
- Mediation, if negotiation fails
- Binding arbitration, if mediation is unsuccessful
Contact Us
For questions about these Terms of Service, please contact:
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting an updated version on our website with a new "Last updated" date. Continued use of our Services after changes constitutes acceptance of the new Terms.